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We're here for you
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Hi {{employee_name}},

I wanted to take a moment to express our support and care for you during this challenging time. We understand that dealing with a major illness, whether it's for yourself or a family member, can be incredibly difficult and emotionally taxing.

Your well-being and health are our top priorities, and we want you to know that we are here for you every step of the way. We recognize the courage and strength it takes to face such circumstances, and we admire your resilience.

Please remember that your health comes first, and we fully support any decisions you need to make regarding your well-being. If you require any accommodations, assistance, or if there's anything we can do to make this period easier for you, please do not hesitate to reach out. We have resources available and are ready to assist you in any way we can.

Additionally, if you need time off or adjustments to your work schedule to better manage your situation, we are more than willing to accommodate your needs. Your team and colleagues are also here to offer their support and understanding.

In times like these, it's important to lean on your support network, and we consider ourselves a part of that network. Please keep us updated on your situation and let us know how we can help. You are not alone in this journey, and we are here to provide the support and care you need.

Take care of yourself, and know that we are thinking of you and sending positive thoughts your way. Please prioritize your health and well-being above all else.

Warm regards,

People Team

We're here for you
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Hi {{employee_name}},

I hope you're holding up okay. I wanted to reach out and let you know that we're here for you, no matter what you're going through. Dealing with a major illness, whether it's for you or a family member, can be incredibly tough, and we want to support you in any way we can.

Your health and well-being mean everything to us, and your strength in facing this challenge is truly remarkable.

If you need anything at all – whether it's accommodations at work, some time off, or just someone to talk to – don't hesitate to reach out. We've got resources and are ready to assist in any way that eases your journey.

Your team and colleagues are also here to back you up, so lean on them whenever you need to. Together, we're a support network that's got your back.

Remember, you're not alone in this. Please keep us updated on how you're doing and what you need. Your health and well-being are top priorities, and we're here to provide the care and support you deserve.

Sending you positive vibes and strength,

People Team

We're here for you
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Hi {{employee_name}},

I'm reaching out to let you know we're here for you as you navigate this challenging time with a major illness.

Your health is our top priority, and we're ready to provide any assistance or accommodations you may need. Your team and colleagues are also here to support you.

Please don't hesitate to reach out if you require help or have any questions. We admire your strength and resilience and are here to back you up.

Take good care of yourself and remember, you're not alone in this journey.

People Team

Individual Employee
Recommended Send Time:
On day of finding out about major illness
Recommended Channel:
Slack/MS Teams 1:1
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How to support employees navigating major illness

In the close-knit fabric of a workplace, news of a co-worker facing a major illness or personal crisis can be deeply impactful. Navigating communication in such situations requires a delicate balance of sensitivity, respect, and privacy. Here are some tips on how to approach employee communications during these challenging times, while offering support to colleagues and providing information about memorials or ways to help the affected family.

Handling Communications with Utmost Sensitivity

1. Respect Privacy

Privacy is paramount during personal crises. When communicating with employees about a co-worker's situation, ensure that the information shared respects the affected individual's privacy. Stick to essential details and avoid disclosing sensitive personal information.

2. Use Compassionate Language

Choose words carefully to convey empathy and support. Use compassionate language that expresses concern without prying into the details of the personal situation. A heartfelt message of support goes a long way in showing that the workplace community cares.

Offering Support to Colleagues

1. Establish Support Networks

Encourage the creation of support networks within the workplace. This could include setting up a designated point of contact, such as a team leader or HR representative, to coordinate well-wishes, offer assistance, and provide updates to concerned colleagues.

2. Provide Resources for Coping

Share information about available resources for coping with personal crises. This could include details about Employee Assistance Programs (EAPs), counseling services, or mental health support initiatives that employees can access during difficult times.

Information About Memorials and Ways to Help

1. Share Information Tactfully

If the situation takes a tragic turn and there is a need to communicate details about memorials or ways to help the affected family, approach this information with the utmost tact. Share the information respectfully, focusing on how colleagues can offer support without imposing.

2. Coordinate Assistance Efforts

Establish a structured way for colleagues to provide assistance, whether through meal trains, fundraising efforts, or other forms of support. Coordination ensures that assistance is well-received and minimizes the burden on the affected family.

Encouraging Employee Contributions

1. Create a Sympathy Card or Well-Wishes Board

Establish a platform for employees to share their thoughts and well-wishes. Whether through a physical sympathy card or a virtual well-wishes board, providing a space for employees to express their support can be comforting for the affected individual and their family.

2. Encourage Contributions to a Group Gift

If appropriate, consider organizing a group gift or collection to support the co-worker and their family. This collective effort reinforces a sense of community and provides tangible assistance during challenging times.

Building a Community of Compassion

Navigating employee communications during a co-worker's major illness or personal crisis requires a community-wide commitment to compassion and support. By respecting privacy, offering support networks, and providing information about memorials or ways to help, we can foster an environment where employees feel both cared for and connected during life's most challenging moments. Remember, it's the collective strength of a compassionate workplace community that truly defines us during times of adversity.

Inspiration from other companies

Expert help for challenging workplace communications. Contact ChangeEngine now.