Share Product Update

When it comes to sharing updates on your company's products, your employees should always be the first to know! However, products and services should never be a surprise to your team. Give employees ample notice about product updates so they have sufficient time to understand how new products work, can ask questions, and be prepared to answer questions for customers

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Then, use your team as your first line of advocacy for product updates by asking them to share with their clients, customers, and networks. Make product launches fun by making company-wide announcements. Recognize departments and team members that contributed to product updates or a new product launch.

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Create a simple guide with tips to help employees know how and where to promote product updates and be sure everyone knows who to reach out to with questions or concerns.